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Mental Health at Work: Gigs vs. Tradition

Writer's picture: Vik  F.Vik F.

Mental health has become a crucial focus in the workplace, especially in light of the COVID-19 pandemic. Both traditional employees and gig workers face unique challenges and benefits when it comes to mental health support. Here’s an overview of how mental health trends differ between these two types of workforces.


The pandemic highlighted the need for better mental health support in traditional workplaces. Many companies responded by enhancing their mental health benefits, expanding access to support services, and introducing new wellness programs. A recent survey found that 94% of companies have strengthened mental health coverage over the last three years, reflecting a significant investment in employee well-being. Employers have increased the scope of mental health benefits, offering more comprehensive insurance coverage and access to mental health professionals. Companies have introduced wellness programs focusing on mental health, including stress management workshops, mindfulness training, and mental health days. The expansion of telehealth has made it easier for employees to access mental health care, allowing for flexible scheduling and remote consultations.


Gig workers, such as brand ambassadors, face unique mental health challenges compared to traditional employees. The nature of gig work—characterized by job insecurity, inconsistent income, and a lack of traditional benefits—can exacerbate stress and anxiety. Unlike traditional employees, gig workers often do not receive employer-provided mental health benefits, making alternative solutions essential. Telehealth has emerged as a vital resource for gig workers, offering flexible access to mental health services. This is particularly beneficial for those who often work irregular hours and may not have the time for in-person therapy sessions. The expansion of telehealth during the pandemic has made mental health care more accessible, allowing for virtual consultations from anywhere, which fits well with the dynamic nature of gig work.


Despite the advantages of telehealth, structural challenges still need to be addressed to ensure both traditional employees and gig workers can access the mental health care they need. Expanding the mental health workforce and integrating mental health services with primary care are crucial steps. Policies that extend the flexibility of telehealth services beyond the pandemic are essential to maintaining access. Training more mental health professionals and allowing licensed health workers to practice at the top of their license can help meet the growing demand for mental health services. Advocacy for policies that support mental health care access, including extending telehealth regulations, is vital for both traditional and gig workers. Gig platforms should consider providing mental health resources and support to their workers, recognizing the benefits of a mentally healthy workforce.


The focus on mental health in both traditional and gig workforces has never been more critical. While traditional workplaces have made significant strides in enhancing mental health support, gig workers still face unique challenges that require tailored solutions. Telehealth stands out as a promising bridge, offering flexibility and accessibility that benefits both types of workers. As we move forward, continued investment in mental health resources and supportive policies will be essential to ensure all workers have the support they need to thrive.


By staying informed and proactive about mental health, both traditional employees and gig workers can benefit from improved well-being and productivity, creating a healthier, more resilient workforce.


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